In Centerbase, users have the ability to "undo" the effects of a payment.
If the Payment has already been applied to a now posted bill, or otherwise been locked down, users can create a "Payment Reversal" to return billing and accounting in order to nullify the effect of the original Payment.
- The new Reverse Payment button allows a user to take the existing, saved Payment and create an equal and opposite Payment Reversal.
- The resulting Payment Reversal will have the exact same total, distributions, and allocations as the original Payment, but in negative amounts.
- Payments and their respective Payment Reversals cannot be edited once a Payment has been reversed. Unlike most unmodifiable Payments, Payment Reversals can be deleted if they don’t have any associated trust bank transfers or if the Payment Reversal is from a Payment with applied Credits/Prepaid, whose original Payment has also been reversed.
If the original Payment got transferred either to or from Trust, and there was an associated Trust Bank Transfer, the Payment Reversal will have a Pending Trust Transaction either to or from Trust.
Comments
2 comments
Where is the Reverse Payment Button? I do not see this option in Centerbase.
Why have this help article if you don't have a Reverse Payment Button?
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