Payment Allocation Date Reverting to Original Payment Date when Applying Unallocated/Prepaid Amounts

Problem: When you post a bill and auto apply prepaid client balances, the date of the new allocations shows as the original payment date, but you want the new payment date to be the date you posted your bill.

Example of payment received on July 2 later applying to a bill from November 2.  This is the situation you want to correct.

Solution: This behavior is controlled by a setting in Advanced Billing, and can be configured to create a new payment on the posting date to reflect the correct allocation date.

Details

The setting shown below controls if when you post a bill, and use unallocated amounts from a prior payment whether the original payment is edited to allocated on the original payment date, or if a new payment is created on the date of your new posted bill.

To change this setting navigate to System Settings>Advanced Billing>Payments section.

Checking the setting will cause posted to modify the original payment, if allowed, and to create the distribution on the original payment date, causing allocations for the prior date to be changed.

Unchecking the box will cause a NEW payment to be created on the date of the posted invoice using the unallocated funds from the prior payment, therefore correctly showing payment allocations dates in Centerbase compensation and fee receipt reports.