Several common issues experienced when using the Centerbase mapped drive features with large files (>50 MB) on Windows PCs can be solved by updating your registry settings. These include issues saving larger PDF files or your drive disconnecting.
If you are using the Centerbase mapped drive feature to transfer files larger than 50 MB or experience disconnections, follow the steps in this KB article to correct them.
NOTE: Also, see the article regarding the best way to map your drive as well. Disconnected drives are common if when you map your Centerbase drive, you tell Windows to remember your username and password. While this works on locally connected network drives, it will cause the Centerbase drive to continually be disconnected.
Warning: Editing your registry can damage or disable your system and is intended for advanced users. Always backup your registry before making edits.
https://support.microsoft.com/en-us/help/322756/how-to-back-up-and-restore-the-registry-in-windows
To update your Registry: Open the registry editor and navigate to:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters
- Add new Multi-String value
- "AuthForwardServerList" set value to "https://[your firm URL]/filesystem" no quotes in values.
- This settings tells Windows to pass the password to Centerbase. There are cases where if the URL contains a '.' it won't send the password. That is for security purposes, Windows only wants to to authorize on Intranet URLs.
- Modify "FileSizeLimitInBytes" and set to decimal value of "2000000000"
- was set to 50 mb. larger files would have caused errors
- This will increase the file size limit to the max of 2 GB.
- Modify "FileAttributesLimitInBytes" and set to value in decimal of "1000000000"
- Increase size of metadata allowed
- Increase size of metadata allowed
- Modify "ServerNotFoundCacheLifeTimeInSec" and set to decimal value of '0'
- Default value is set to 60, which would cause system to not try to login again for 60 seconds if unable to connect for any reason.
Perform a system reboot to load the new values.
Comments
0 comments
Please sign in to leave a comment.