If you receive the error below when trying to download your search to excel, it could be because the search had too many results to be exported:
{"LoggedOut":null,"ErrorMessage":"An error occurred while receiving the HTTP response to (site name). This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down. See server logs for more details."}
To get around this, we will need to break up the report. Ways we can do that are:
- Break down the report by a date range. If you are using one, use a smaller date range
- If the search has multiple conditions, break up or use less conditions
- Narrow down your search more if you are looking for something specific
- Remove unneeded columns
This error occurs because running a large report with that many fields can cause extreme slowness on the site.
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