When logging in to Centerbase from a new device, some users will not be able to get past the 2-factor verification step. The verification code will be received either through email or text, but when entered, the prompt to verify will pop up again. This will continue in a loop and prevent logon.
To resolve, please copy this link directly into your address bar and click go. chrome://flags/
Find the entry for 'SameSite by default cookies'.
Change the drop-down from 'Default' to 'Disabled'
That will prompt for a Chrome restart. Once restarted, the user should be able to receive and enter a code without issue.