Before our March 2019 Version 2 Release, Centerbase provided mail server authentication for all Clients using 1and1.com. This would sometimes cause e-mails sent by a firm to be blocked by spam filters. With our new release, Centerbase provides the ability for users to specify their own mail server settings.
Users may now set up server level settings with a default mail server and account to use when sending mail. Also, users can set up their own mail server settings (just like when they use Outlook) so that they can use their own credentials when they send e-mails.
In Users Settings, if the Enable Outgoing Mail Settings box is checked, the new user mail server settings will be displayed. Initially, since the user has no settings saved, it will load with the default server level mail settings.
The Enable TLS checkbox allows the user to choose whether or not to use encryption when sending out emails.
The Test Email button allows the user to send out a test email to the same User Name entered to verify if the entered mail server settings are successfully authenticated or not.
Below is an example of the test email that will be sent to verify that the server settings were successfully authenticated.
There is also a tab in System Settings called Mail Server Settings.
In this new tab, checking the Send Using Users Mail Server Settings checkbox will ensure that the emails are always sent out using the user mail server settings. If these settings don’t exist, the user will be prompted to save them first.
If sending an email using the Email Editor Dialog, and if the user does not have settings saved and has the Send Using Users Mail Server Settings box checked, a dialog will appear to save the user mail server settings first before sending out the email.
Bypassing 2-Factor Authentication
If you are using 2-FA on your mail server you will not be able to sign in using your normal password through Centerbase. You will need to set up an app-password with your mail provider that allows 2-FA to be bypassed. A couple of links to common mail providers support articles showing the process of setting up an app-password on their sites are listed below: