The Centerbase Help Center is accessible to users through https://support.centerbase.com. Within the Help Center, users will have the ability to;
- Search for Knowledgebase Articles related to Centerbase products and services
- Access Frequently asked questions
- Submit a ticket to Request Support
Users can use the Centerbase Help Center whether they are a registered user of not. However, only registered users who are signed in will be able to access the customer portal which will track the status of submitted tickets.
To open a support ticket, simply sign in and click the Submit a request link.
Note* If you do not have a login, simply click 'Sign Up' to create. Or, if you do not know your password, click 'Forgot my password' to create a new one.
That will bring up the submission form which then needs to be filled out with the appropriate information.
Note: For the Product selection, 'Centerbase' refers to the core platform product. Websites refers to the website/Legalfit product.
For more information on accessing the customer portal, please refer to the article linked here.